1. Agreement to Terms

By accessing or using Valerie ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Valerie is a website feedback tool that enables you to collect, analyze, and act on user feedback from your website visitors. The Service includes:

An embeddable feedback widget
A dashboard for viewing and analyzing feedback
AI-powered insights and summaries
Notification and alert features

3. Beta Service

Valerie is currently in beta. This means:

The Service is provided free of charge during the beta period
Features may change, be added, or removed without notice
We may experience downtime or bugs
We value your feedback to improve the service

4. Account Registration

To use the Service, you must:

Create an account with accurate information
Maintain the security of your account credentials
Be at least 18 years old or have parental consent
Use the Service only for lawful purposes

5. Acceptable Use

You agree not to:

Use the Service for any illegal purpose
Collect feedback in a deceptive manner
Attempt to reverse engineer or hack the Service
Transmit malicious code or interfere with the Service
Resell or redistribute the Service without permission
Use the Service to collect sensitive personal information (health, financial) without proper consent

6. Data Ownership

Your Data: You retain ownership of all feedback data collected through your use of the Service. We process this data only to provide the Service to you.

Our Data: We retain ownership of all aggregated, anonymized data derived from Service usage for product improvement.

7. Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of data as described therein.

8. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Valerie and protected by copyright, trademark, and other intellectual property laws.

9. Third-Party Services

The Service may integrate with or link to third-party services. We are not responsible for the content or practices of these third parties. Your use of third-party services is at your own risk.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VALERIE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless Valerie from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.

16. Contact

If you have questions about these Terms, please contact us:

Email: legal@valerie.app
Contact page: /contact