Different Use Cases

Valerie vs BugHerd

These tools solve different problems. BugHerd is for stakeholder annotations during development. Valerie collects feedback from your actual website visitors.

Understanding the difference

BugHerd

A visual feedback tool for collecting bug reports and feedback from clients, stakeholders, and internal teams during website development and QA.

→Point-and-click website annotations
→Bug tracking with visual context
→Client/stakeholder collaboration
→Project management integrations

Valerie

A website feedback tool for collecting real-time feedback from actual website visitors to understand and improve user experience.

→Feedback from real visitors (not stakeholders)
→Page-level quality scores
→AI-powered feedback analysis
→Continuous UX monitoring + alerts

When to use each tool

Use BugHerd when:

You're building or redesigning a website
You need client feedback on designs
Your QA team needs to report bugs
You want visual context for issues

Use Valerie when:

Your site is live and serving visitors
You want to understand real user experience
You need page-level quality metrics
You want ongoing UX monitoring

Bottom line

BugHerd and Valerie are complementary tools. Use BugHerd during development to collect stakeholder feedback. Use Valerie after launch to collect real visitor feedback and monitor UX continuously.

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