Valerie vs Usersnap

Different tools for different jobs. Usersnap excels at visual bug reporting and QA feedback. Valerie focuses on real visitor feedback and UX monitoring.

Feature comparison

Feature
Valerie
Usersnap
Primary use case
Visitor feedback
QA/Bug reporting
Feedback source
Real visitors
Team/stakeholders
Screenshot annotations
—
✓
Page-level quality scores
✓
—
AI feedback analysis
✓
—
Automated alerts
✓
✓
Jira/Trello integration
—
✓
NPS/CSAT surveys
✓
✓
Free tier
Full (beta)
Limited

The key difference

Usersnap: QA & stakeholder feedback

Usersnap is designed for internal teams and stakeholders to report bugs, annotate screenshots, and provide feedback during development and QA cycles.

  • • Visual bug reporting with screenshots
  • • Browser/console data capture
  • • Issue tracking integrations
  • • Team collaboration features

Valerie: Real visitor feedback

Valerie collects feedback from actual website visitors—the people whose experience actually matters for conversion and retention.

  • • In-the-moment visitor feedback
  • • Page-level quality scores
  • • AI-powered sentiment analysis
  • • Continuous UX monitoring

Can you use both?

Absolutely. Many teams use Usersnap for internal QA and bug tracking, and Valerie for ongoing visitor feedback and UX monitoring. They solve different problems and complement each other well.

Start collecting real visitor feedback

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