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Score dropped from 7.8 to 5.2 in the last 24 hours. 15 new comments mention "payment processing error."
Recommended action: Check payment gateway integration for errors.
• 47 new feedback responses collected
• Average score: 7.2 (up 0.3 from yesterday)
• Top theme: "Pricing clarity" (8 mentions)
• 2 pages need attention (score < 6)
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