For eCommerce

Stop losing sales to checkout friction

Collect website feedback from real shoppers on product pages, cart, and checkout. Know exactly why visitors abandon and what would make them buy.

Where eCommerce stores lose revenue

Cart Abandonment

70% of carts are abandoned. Analytics show the drop but can't tell you why shoppers left at the last moment.

Product Page Confusion

Visitors browse but don't add to cart. Missing info, unclear sizing, or trust issues you can't see in heatmaps.

Checkout Drop-off

Payment fails or shipping costs surprise. Users reach checkout but something breaks their intent to buy.

How Valerie helps eCommerce teams

Collect feedback at every step of the shopping journey—from browsing to buying.

Product Page Feedback

Understand why visitors browse but don't buy. Collect feedback on product info, images, sizing, and trust factors.

Example:

"What information would help you decide on this product?"

Cart Exit Surveys

Catch shoppers before they abandon. Ask about concerns, missing info, or what would make them complete the purchase.

Example:

"What's stopping you from completing your order today?"

Checkout Flow Analysis

Monitor satisfaction at each checkout step. Identify where friction happens—shipping, payment, or account creation.

Example:

"How easy was it to complete checkout today?"

Post-Purchase Feedback

Learn what worked and what almost didn't. Build loyalty by showing you care about the full experience.

Example:

"Was there anything that almost stopped you from buying?"

Start recovering lost revenue today

Join our free beta and start collecting website feedback from your shoppers in minutes.

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